![]() ![]() Any images showing the above information will be removed. Image submissions should not show any personal information such as names, addresses, ACEID, phone numbers or e-mail addresses. Also be mindful of the images you post here. You are not obligated to answer customer inquiries, however, if you feel inclined to do so please be respectful. Please check out our Wiki page for more info.Įmployees: Be respectful of your fellow USPS employees and customers who may come here with a question. This is sent directly to your post office but it may take a day or two to receive a response. If you are unable to reach your post office by phone or visiting in person is not an option, you may try submitting a service request by way of e-mail. For concerns that need immediate attention it is suggested you visit your post office in person. Most problems and questions can only be answered by your local post office. ![]() Postal employees are not here to cater to customer inquiries and complaints. "The views expressed herein are my own and do not necessarily represent the views of the United States Postal Service."Ĭustomers: Please remember this subreddit is not official USPS customer service. Many marketers are looking at new ways to use direct mail and informed delivery can help you grow your ROI.The /r/USPS subreddit is not affiliated with the United States Postal Service. Get the requirements here: Over 43 million people have registered to receive these emails from the post office and that continues to grow daily. This year the discount has increased from 2% to 4%. This program runs Aug– December 31, 2022. Informed Delivery is an optional and free USPS service that allows customers to view scanned images of their letter-size mailpieces online. The post office is having a promotion for informed delivery. Your responses from the mail piece will go to a different landing page they can also come in based on other response mechanisms like phone or email depending on what you provide. This will allow you to track how many hits to the page as well as how many purchases are made from the informed delivery portion. The best way to do this is to create a special landing page for your informed delivery ad and coupon code they enter at purchase. You will use your normal measuring tools for your direct mail results plus the added informed delivery results. Your color image with the ad and web page will be in that email. When the post office scans the mail piece for delivery, they will send the email to your customer or prospect with that day’s mail. Both will then be sent with the landing page information to the post office along with a mail.dat file so the post office knows who gets the mail and the ads. Once you design your mail piece you should design an image for informed delivery and also create a ride along ad. Provides an easy way to have multiple touch points with clients and prospects.They encourage faster response rates with the easy link.They have a 4.92% click through rate on ads.90% of consumers would recommend Informed Delivery to friends, family, or colleagues.86% of consumers are satisfied or very satisfied with Informed Delivery.The USPS says 64.7% of emails are opened daily.How does informed delivery enhance your mailing results? Hi guys, my mail is not getting to my mail box even though i get an informed delivery notice, i called my local post office and they said they don’t see any mail for me and they cannot contact the sorting facility after I opened a case. When you participate in an informed delivery campaign, you can replace that image with a color image and even add a web link for quick purchasing or information about your product or service. Mail not getting to my mailbox even though scanned by informed delivery. The default images are not in color since they are scanned on postal equipment. ![]() The USPS offers a free service to subscribers which sends an email to them with an image of that day’s mail. What is informed delivery? Basically, you provide to your customers and prospects more touch points, more impressions and therefore create more impact. USPS Informed Delivery Direct Mail Increases Responseĭirect mail is a very powerful marketing channel that can be enhanced by adding informed delivery. ![]()
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